Returns

Something not quite right? Don’t worry, it happens! You have 14 days to return the product after placing the order.

Please use the return form on the website to return your product(s).

Return address

endore
Borchwerf 5
4704 RG Roosendaal
The Netherlands

Original and unworn condition

You’re free to try your items! Please make sure all returned items are unworn, in the original condition and in the original packaging. Tip: Try the products indoors so they show no traces of use.

Polybag

The bag is part of the product. Products will only be accepted in the original and undamaged bag.

Shipping Box

Please ensure the product is protected with outer packaging. (You can reuse the shipping box if you want to)

endore invoice

Please include the original invoice. (included with your original order) 

Return form

Please make sure you enclose the completed return form with your return. You will find a form in your account on our website. * If your return fails to meet the conditions above, we unfortunately cannot accept your return. In that case, we will contact you.

Shipping costs

Please keep in mind that the shipping costs will not be refunded, except if agreed upon beforehand.  

Refunds

After receiving your return, it can take up to 5 working days to receive a confirmation of your refund per mail. *Please note: Currently we don’t provide a confirmation of receipt, please check your Track & Trace.

Exchange

Unfortunately we are unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. 

Questions?

If you got any other questions please contact our customer service team. Send us an email at hello@endore.cc and we are always happy to you.